Refund & Return Policy

At NUTRAZIN, we follow a strict non-returnable and non-refundable policy for all nutraceutical and Ayurvedic products. This ensures product safety, hygiene, and quality standards.

Non-Returnable Policy

Once delivered, products cannot be returned due to hygiene, safety, and regulatory reasons applicable to health supplements.

Refund / Replacement Exceptions

Refunds or replacements are applicable only if:

• The product is damaged, leaked, or defective at the time of delivery.
• A wrong product was shipped by our team.

Claim Process

• Customers must notify us within 24 hours of delivery.
• An unboxing video and clear product images must be sent to info@nutrazin.com along with your order ID.
• After verification, a replacement or refund will be processed within 7–10 business days.

Refund Mode

• Refunds (if approved) will be credited to the original payment method only.
• Shipping charges are non-refundable.

No Refund Cases

Refunds will not be issued in the following cases:

• Change of mind or dissatisfaction after product usage.
• Delays caused by courier partners beyond our control.
• Incorrect or incomplete address provided by the customer.
• Products opened, used, or tampered with after delivery.

Contact: info@nutrazin.com